Project Summary
Developed a comprehensive Web Development solution for Family Kebab Newport, creating a bespoke food ordering platform that eliminated their dependency on third-party delivery services. The solution includes a custom-built website, iOS and Android mobile apps, and seamless integration with their existing EPOS system, enabling them to manage orders and deliveries independently while maximizing their profit margins.
Launched in September 2021, this tailored solution provides a complete digital ordering ecosystem, from menu management to payment processing, all while maintaining full control over their customer relationships and revenue stream. The platform eliminates service fees typically charged by major food delivery platforms, offering a more cost-effective solution for both the business and their customers.
About the Client
Family Kebab is Newport’s premier destination for delicious and authentic Kurdish cuisine, located in the heart of the city. They pride themselves on using only the freshest ingredients and traditional cooking techniques to bring customers the best kebabs and Kurdish specialties. Their extensive menu includes signature kebabs cooked to perfection on traditional rotisserie grills, along with fried chicken, pizzas, burgers, and various appetizers. Committed to quality, they use only the highest quality ingredients with all menu items being halal-friendly, while also offering vegetarian options and a children’s menu for their youngest diners.
Services Provided
- Custom Web Development of food ordering platform
- Brand vectorization and digital asset creation
- iOS and Android mobile app development
- Custom TastyIgniter extensions development
- EPOS system integration
- Web Hosting on dedicated VPS
- Payment gateway integration
- SEO optimization
- Digital marketing setup including:
- Email marketing system
- Push notification implementation
- Privacy policy documentation
- App store compliance setup
Technical Implementation
- TastyIgniter platform customization
- Custom homepage design and development
- Stripe payment integration
- Bespoke order summary docket system
- Automated printing extension
- EPOS system integration
- Mobile app development for iOS and Android
- Push notification system
- Email marketing integration
Project Timeline
- Development Period: 3 months
- Launch Date: September 2021
- Initial Development: June 2021
- Status: Ongoing support and maintenance
Client Testimonial
“Louis is fantastic.
He’s is super helpful, the website is amazing and looks really good.
It’s super easy to use.
Really can’t recommend Louis enough. Always there when needed too.
Thank you”
Christine Howells @ Family Kebab
Key Achievements
- Elimination of third-party service fees
- Complete digital transformation of ordering system
- Seamless integration with existing EPOS
- Custom mobile apps for improved customer access
- Streamlined order management system
- Enhanced direct customer relationship management
- Increased profit margins through elimination of third-party commissions
- Support for their 5-star food hygiene rating through professional online presence
